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Ritmas

Pest Control Field Service Management

Turn One-Time Treatments into Autopay Service Plans

Generate visits automatically, build dense routes for more stops a day, keep a full history on every property and send arrival updates.

Pest Control Operations

Run Recurring Pest Services
from Route to Record

Recurring service plans with automatic visits, autopay after each service and retried payments
Bill every recurring treatment on autopay

Turn each customer into predictable recurring revenue.

  • Configure monthly, quarterly and seasonal plans that generate visits automatically
  • Charge cards on file after each completed service, with failed payments retried and customers notified
  • Pause, skip or reschedule a plan without losing the customer or the schedule

Customer Experience

Convert Every Inquiry into a Recurring Plan

Online Booking and Plan Selection

Customers request inspections and choose a service plan online, entering the property and the pests they see. Each request reaches the schedule with the address and details attached.

Customer Portal for Plans and Reports

Customers view upcoming services, past treatments and service reports, manage autopay and pause or reschedule visits in one portal. Changes update the schedule and the bill.

Communications and AI Assistant

Two-way texts, emails and calls operate from a dedicated business number, with the AI Assistant answering seasonal call surges and capturing pest details. Every conversation logs to the customer record.

Reviews and Referrals

Review requests send after completed services, and referral prompts follow positive feedback. Triggers follow configurable timing and respect customer opt-outs.

Branches and Licensing

Consistent Pest Control
Operations Across Branches

  • Service plans, treatment templates and approved product lists apply across branches, while each branch manages its own routes. Active plans and technician counts appear in one comparison view.

  • Each technician carries applicator license numbers, categories, recertification dates and continuing education hours. Assignment respects license category and restricted-use product authorization.

  • Role-based permissions define who can log applications, edit service plans and change the product list. Product list edits, plan pauses and invoice adjustments are recorded in the audit trail.

  • A guided import brings in customers, service plans and treatment history. QuickBooks Online sync, payments and autopay, marketing tools and fleet tracking connect to every route.

Branches sharing service plans, treatment templates and approved products with a comparison view

Built Around Pest Control Operations

Pest control runs on plans that renew and routes that stay dense.
Ritmas connects recurring billing, routing and application records in a single system.

85%

of residential pest revenue is recurring

15%

typical net margin for pest operators

82%

customer retention for plan-based services

Compliance and Growth

From Application Records
to Door-to-Door Sales

Application records, churn saves, sales territories, guided workflows and recurring revenue reporting connect to the plan.

Chemical application record with product, registration number, amount, location and applicator

Chemical Application Records

Every application records the product, registration number, amount, location, date and applicator. Records are retained for the required period and delivered to customers on request.

Cancellation save options with reasons and outcomes by plan, branch and technician

Cancellation Risk and Pause Options

Cancellation requests prompt save options such as pause, transfer to a new address or a lighter plan. Reasons and outcomes report by plan, branch and technician.

Sales territories with knocks, sales and commissions per rep

Door-to-Door Sales and Territories

Sales reps work assigned territories with knocks, sales and commissions tracked per rep. New sales convert into plans and routes automatically.

Step-by-step visit workflow for newer technicians with stops per day by tenure

New Technician Guided Workflows

Step-by-step visit workflows guide newer technicians through inspection, treatment and recording. Stops per day and completion quality report by technician tenure.

Recurring revenue, retention and churn by plan, branch and cohort

Recurring Revenue and Retention Reporting

Recurring revenue, retention and churn report by plan, branch and cohort. Trends show which plans and routes grow the base.

Schedule, Bill and Document Pest Services on One Platform

Book a demo to see how Ritmas handles recurring service plans, dense routes and application records for your pest control business.