Handyman Operations
Run Every Job from Quote
to Payment in One Visit
List the scope of each job so nothing is assumed.
- Add each job as its own line with labor hours, materials and scope notes
- Note excluded work on the quote to prevent scope disputes
- Collect e-signature approval and a deposit from the estimate link
Customer Experience
Turn Every Request into a Booked Job
Customers request jobs online at any hour, describing the work and attaching photos. Each request reaches the schedule with the address, job list and details attached.
Customers review quotes, approve jobs, pay deposits and view invoices in one portal. Appointment updates and arrival windows appear as the schedule changes.
Two-way texts, emails and calls operate from a dedicated business number, with the AI Assistant answering after-hours requests and collecting job details. Every conversation logs to the customer record.
Review requests send at job completion and referral prompts follow positive feedback. Follow-ups on unaccepted quotes send on configurable timing and respect customer opt-outs.
Growing Past Solo
Consistent Handyman Operations
as the Team Grows
Each lead records its source, requested work and response time, with cost to acquire tracked per source. Owners see which channels produce booked jobs and which only produce leads.
Technician profiles carry skills, skill levels, availability and hourly rates. Scheduling assigns jobs within stated skills and available hours.
Role-based permissions define who can edit estimates, apply discounts and change material markup. Markup edits, discounts and estimate approvals are recorded in the audit trail.
A guided import brings in customers, open estimates and service history. QuickBooks Online sync, lead sources, card payments and supply store pricing connect to every job.
Built Around Handyman Operations
Handyman tickets vary and lead costs run high, so every unquoted extra and unbilled material cuts margin.
Ritmas connects quoting, materials and payment in a single system.
$684
average handyman ticket
16%
of handyman businesses use no software
20%
of job value goes to acquiring the lead
Accounts and Operations
From Property Managers
to Recurring Plans
Property manager accounts, day planning, receipts, membership plans and job documentation connect to the customer record.
Property Manager Accounts
Property managers carry spend limits, work authorization requirements and net terms per account. Requests across units track by status, and invoices batch monthly.
Multi-Stop Day Planning
Jobs, supply runs and travel sequence into a single day plan per technician. Route optimization cuts drive time between stops.
Material Receipts and Markup
Receipts photograph in the field and line items attach to the job. Markup applies automatically and costs flow into job profitability.
Membership and Maintenance Plans
Monthly membership plans bundle repair hours, priority scheduling and materials discounts. Plans bill on a card on file and track hours used.
Before and After Job Documentation
Before and after photos attach to each job and share with the customer. Photos stay on the job record for disputes and reviews.
Quote, Schedule and Collect Handyman Jobs on One Platform
Book a demo to see how Ritmas handles multi-job quotes, materials markup and on-site payment for your handyman business.