Diagnose, fix, and get paid in one stop
Book the call, dispatch same-day and scheduled repairs, and collect the diagnostic fee and the fix on site, with model, serial, and parts history on every appliance so the second visit is faster.
Fit the dead-fridge call into a booked day
A fridge or freezer that quits is an emergency, and it lands in the middle of a day already full of scheduled repairs. Ritmas dispatch shows the whole day at once, so the office can slot the urgent call, hold the diagnosis and the repair in the same visit when the part is on the truck, and keep the rest of the board on time.
- See the whole day at once, so an emergency slots in without blowing up the route
- Book the diagnosis and the repair as one visit when the part is on hand
- Techs get the change on mobile the moment dispatch moves it
Collect the fee and the fix on the spot
Most appliance work is diagnose, quote, and fix in one stop, and the money should close the same way. Ritmas puts the diagnostic fee and the repair on one invoice at the door and takes a card on the spot, so there is no second trip to collect and nothing left sitting in receivables.
- Diagnostic fee and repair on one invoice, built while the tech is on site
- Tap or swipe a card at the door, funds on their way before the next call
- No paper tickets to chase and no balance left to bill later
Model, serial, and parts ready before the return
When a part has to be ordered, the second visit only goes fast if the details are already captured. Ritmas keeps the model and serial, the fault, and the parts used on the appliance itself, so when the part arrives the tech shows up knowing the machine, the history, and exactly what to install.
- Model and serial captured on the appliance, not scribbled on a work order
- Parts used and parts on order tracked against the exact unit
- Full repair history on the machine, so the return visit starts informed
Everything else an appliance repair business runs on
Booked on the first call
Take the call, find the address, and put the visit on the board in one flow, so a customer with a dead appliance gets a time before they hang up.
The whole job on mobile
The tech carries the schedule, the customer history, the photos, and payment in their pocket, online or off, and the office sees every update as it happens.
Quotes the customer can approve
When a repair is a judgment call, send a clear quote the customer can approve from a link, so the bigger fix is agreed before the tech opens the panel.
Know which jobs pay
Revenue, margin, and performance across the business, with an AI consultant you can just ask which jobs and techs are actually making money.
See Ritmas for your appliance repair business
See why business is better with Ritmas
Appliance repair questions
The short answers. Reach out any time if you want to dig into the details.
Can I take payment at the door?
Yes. The tech builds one invoice for the diagnostic fee and the repair on site and takes a card on the spot, so the job closes before they leave and nothing lands in receivables.
Does Ritmas track the appliance model and serial?
Yes. Model, serial, the fault, and the parts used live on the appliance record, so when a part is ordered the return visit starts with the full picture.
Can I book the diagnosis and the repair in one visit?
Yes. Dispatch shows the whole day, so you can slot an urgent call and hold the diagnosis and the fix in the same visit when the part is on the truck.
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